Ensuring quality and preparing for growth with the Mid-Office platform
AB Midden Nederland is an employment agency catering to the technical, agricultural, and landscaping sectors, offering a wide range of opportunities, including temporary, seasonal, and permanent positions. Since early 2020, the company has transitioned to the Mid-Office Platform across five branches, resulting in significant efficiency improvements. Notably, this transition has led to a saving of two full-time equivalent (FTE) positions in manual time processing for over 1,300 employees.
Diversification of services
Jan van ‘t Ende, ICT manager and application manager, explains the agency’s evolution beyond its agricultural roots to encompass industries such as engineering, construction, logistics, and food production. With approximately 1,300 temporary employees and peaks of up to 1,800 during high seasons, alongside 250 farm relief workers, AB Midden Nederland’s operations span a wide spectrum.
We did not even hesitate: this is the portal that will take us further – and that without having to expand our team. We can do more with the same people now.
Jan van ‘t Ende – IT Manager
Optimize productivity without increasing workforce
Transitioning to the Mid-Office Platform has been pivotal for AB Midden Nederland’s growth strategy. Van ‘t Ende emphasizes the platform’s role in digitization, enhancing quality, and facilitating future expansion without necessitating team expansion. By efficiently managing administrative tasks for various stakeholders, including temporary employees, clients, and intermediaries, the agency can optimize productivity without increasing its workforce.
The automatic Time Interpretation solution offered by the Mid-Office Platform has been particularly beneficial, replacing laborious manual processes with seamless automation. This functionality not only saves time but also enhances transparency for both the agency and its clients.
Language customization ensures clarity and relevance for all employees
Language support is another crucial aspect addressed by the Mid-Office Platform. With a significant portion of temporary employees originating from Poland and other Eastern European countries, the ability to customize language settings ensures clarity and relevance for all employees. This customization extends to contracts, documents, and the entire portal, aligning with industry requirements to provide assistance in employees’ native languages.
About 80% of our temporary employees are from Poland. Every employee sees the portal and app in his or her own language. This ensures that we offer quality to both clients and employees.
Jan van ‘t Ende – IT Manager
Simplifying processes with ongoing support
Centralizing operations within a single portal has streamlined workflows and fostered internal consistency at AB Midden Nederland. Employees now access a unified environment tailored to their roles, simplifying processes and promoting collaboration across departments.
The implementation of the Mid-Office app has further enhanced efficiency, enabling employees to conveniently input hours and access essential documents on the go.
Van ‘t Ende praises the seamless implementation process and ongoing support from Textkernel. The responsive assistance and direct communication contribute to a positive partnership, reinforcing the platform’s suitability for employment agencies.
